Customer Service Agreements

One contract, multiple options

A services agreement should be flexible to allow you to tailor it to your organizational needs and priorities. There’s more in service than fixing and mending. 
Our flexible comprehensive offering is designed to optimize your assets, streamline processes, deliver exceptional value and promote great patient care. 
With our extensive original equipment manufacturer expertise and our European infrastructure, we provide service that goes beyond break-fix. 

Digital Services

When you are a GE Healthcare Services customer you’ll get automatically access to our digital services suite of applications
and tools to help your organization make the most of your assets.

iCenter: Visible data. Optimized assets

Access real-time data and analytics on status and usage of your equipment through the iCenter web platform.

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UpdateMe mobile app

Get greater insights that help you manage the performance and maintenance of your assets anytime, anywhere.

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GE Cares community

Join a community where you can learn, share, connect with your peers: GECARES.COM Access online video trainings, educational contents, e-learnings, built by experts for experts.

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LiveExpert webinars

Register for the clinical webinars and benefit from the experience of experts helping you improve your technical and clinical practice. Join our Live Experts webinars.

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Probe Care mobile App

Help your teams increase the lifetime of your probes and decrease future service related costs.

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Online Service shop

The right tool for biomedical engineers to help enhance speed, accuracy and convenience in sourcing parts and accessories.

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Supporting Materials Listing

Continuity™ Technology Obsolescence Protection - MR

Continuity™ : Technology Obsolescence Protection - Mammography

Continuity™ Technology Obsolescence Protection - MICT

Continuity™ Technology Obsolescence Protection - Surgery