Coupling compassionate care with clinical excellence, the One Stop Clinic at the Gustave Roussy Cancer Campus, France, takes a patient-centric approach to Breast Care with its same-day diagnostic model. Nurse navigators, who ensure that patients have guidance and support in every way possible, play a big role in that.
Each morning, some 20 women visit the clinic, seeking clarity after getting uncertain news from an abnormal breast screening. The nurse navigator welcomes them and explains the day’s plan: That they’ll see multiple doctors and by the afternoon, leave with answers and a clear path forward. Along the way, she's there for questions and encouragement, too. While nothing can dull the sting of a cancer diagnosis, such kind-hearted guidance can indeed make a world of difference.